JET Limited Warranty

Warranty and Service

JET warrants every product they sell against manufacturers’ defects. If one of our tools needs service or repair, please contact us using our Contact Form.

Register Online!

Register your JET Machinery on the Product Registration page.

Warranty Period

The general warranty lasts for the time period specified in the literature included with your product or as outlined below.

JET products carry a limited warranty which varies in duration based upon the product. Accessories carry a limited warranty of one year from the date of receipt.

Consumable items are defined as expendable parts or accessories expected to become inoperable within a reasonable amount of use and are covered by a 90-day limited warranty against manufacturer’s defects.

Consumable items are defined as parts expected to wear out with normal use and are covered only for defects in materials and workmanship within the 90-day period.

Who is Covered

This warranty applies only to the original end-user purchaser in the United States and is non-transferable.

What is Covered

This warranty covers defects in materials and workmanship under normal use and proper maintenance.

What is Not Covered

This warranty does not cover:
·       Normal wear and tear 
·       Misuse, abuse, or neglect 
·       Improper installation or maintenance 
·       Unauthorized repairs, alterations, or modifications 
·       Damage caused by accidents or use outside recommended guidelines 

Authorized Sellers

This warranty applies only to products purchased directly from JPW or an authorized JET distributor. Warranty claims for products purchased from unauthorized sellers may be denied.

Warranty Service & Claims

To obtain warranty service:
·       Proof of purchase is required 
·       Contact JET through the official contact form or customer service 
·       A Returned Goods Authorization (RGA) number must be obtained prior to returning any product 
If inspection or repair is required, JPW or an Authorized Service Center (ASC) will provide instructions.

Shipping:

·       Customer is responsible for shipping products to JPW or an ASC 
·       Return shipping is provided within the continental United States for warranty-covered items 
·       Expedited shipping is available at additional cost 

How State Law Applies

This warranty gives you specific legal rights, subject to applicable state law.

Authorized Service Centers

JET maintains a network of Authorized Service Centers throughout the United States. Visit the ASC Locator page or contact customer service for assistance.

Legal Limitations

This warranty is provided in lieu of all other warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.
JPW shall not be liable for incidental, consequential, or special damages, including loss of profits, downtime, or injury resulting from the use of its products.
Some states do not allow limitations on implied warranties or exclusions of damages, so these limitations may not apply to you.

Contact Information

For warranty support or service:
·       Phone: 1-800-274-6848 
·       Website: JET Contact Form 
·       Authorized Service Centers: ASC Locator 
 
JET® is a registered trademark of JPW Industries Inc. This warranty supersedes all prior warranty statements and printed materials.